Medical Assistant II

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  • Elkin, NC
  • Hugh Chatham Memorial Hospital
  • Business Office
  • Full Time - 1st Shift
  • Req #: 4866-3290
  • Posted: August 24, 2020
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 Employee will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues and scheduling appointments. Assist in the delivery of acute health care and patient care management within a fast paced environment.
Education and Formal Training: High school diploma or equivalent and two (2) years of experience in a clinical environment, or graduation from an Associate Degree program for Medical Assistants.

Work Experience:  At least one year of physician office experience to include experience with electronic health records. 

Knowledge, Skills, and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment, and a professional attitude when relating with patients, families, and co-workers at all times. Actively functions as a patient advocate. Must have thorough knowledge of medical practice and care to assist in giving patient care. Knowledge of examination, diagnostic and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, co-workers and the public. Ability to communicate clearly. Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies.

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