Patient Account Representative

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  • Elkin, NC
  • Hugh Chatham Memorial Hospital
  • Business Office
  • PRN - Varied Shifts
  • PRN
  • Req #: 4862-3286
  • Posted: March 12, 2020
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Ensures all assigned payer specific claims are timely and accurate and maintains best practices for overall success of the department and organization. Supports the Business Office Coordinator (Insurance) and the Director of Business Services in planning and achieving departmental goals.
Education and Formal Training: 1-2 years college or equivalent work experience in a similar work area with emphasis on billing and medical terminology.
Work Experience: 3-5 years prior hospital billing and/or upfront collections experience required.
Knowledge, Skills, and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with people; uses tact, sensitivity, sound judgment, and a professional attitude when relating with patients, families, and co-workers at all times. Must have thorough knowledge of billing, and collection regulations, as well as generally accepted accounting principles. Must be proficient in the use of computers, 10 key, faxes, and copiers. Must be able to communicate, both in writing and verbally, with all levels of employees and the Board of Trustees. Must be able to travel overnight by auto and air at least 1% of the time. Must be able to read, interpret, and explain legal documents, regulations, and statues. Must have good understanding of Quality Improvement methodologies. Must be able to bend, lift, push, stand, kneel, and carry at least 35 pounds. Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies.

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